Welcome to Qurtubah.
This Privacy Policy explains how Qurtubah collects, uses, stores, shares, and protects personal information when you access or use the platform, including assessments, credentials, certificates, verification services, and related professional development experiences.
We are committed to protecting your privacy, maintaining transparency, and handling personal information responsibly.
Scope of This Policy
This Privacy Policy applies to:
- The Qurtuba website
- User accounts and registrations
- Assessments and credential-related services
- Verification services
- Communications related to platform services
- Any associated digital experiences operated by Qurtuba
By using the platform, users acknowledge and agree to the practices described in this policy.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Country or region
- Professional or educational details
- Organization or employer information
- Account credentials
- Billing-related information (if applicable)
Assessment & Credential Information
- Assessment registrations
- Participation records
- Scores or evaluation results
- Credential issuance
- Certificate verification records
- Professional development activity
Technical & Usage Information
- IP address
- Browser type
- Device information
- Operating system
- Session activity
- Pages visited
- Referral sources
- General usage analytics
How We Use Information
Information collected through Qurtuba may be used to:
- Provide and manage platform services
- Process registrations and assessments
- Issue certificates or credentials
- Verify participation or achievement
- Improve platform functionality and user experience
- Respond to support inquiries
- Maintain security and fraud prevention
- Communicate service updates
- Analyze usage trends and platform performance
- Comply with legal or regulatory obligations
We aim to collect only information reasonably necessary for legitimate operational and professional purposes.
Certificates & Credential Transparency
Qurtuba may issue certificates, records of completion, professional credentials, or verification documentation associated with assessments, evaluations, or professional development activities.
Unless explicitly stated otherwise:
- Qurtuba credentials represent participation, achievement, evaluation, or completion within the Qurtuba ecosystem
- They do not automatically constitute governmental, university, or internationally accredited qualifications
- They should not be interpreted as official licensure or regulated certification unless clearly specified
Users are encouraged to review the details of individual programs or services for any specific recognition or partnership information.
Communications & Notifications
Qurtuba may send users communications related to:
- Account activity
- Assessment updates
- Certificate or verification notices
- Technical or security notifications
- Service announcements
- Professional or educational updates
Users may also receive optional newsletters or promotional communications where permitted by applicable law. Users may unsubscribe from non-essential marketing communications at any time.
SMS & WhatsApp Communications
Where applicable, users may receive communications through SMS or WhatsApp related to:
- Registration confirmations
- Assessment reminders
- Verification updates
- Important operational notifications
- Customer support interactions
By providing contact details, users consent to receiving such communications where legally permitted. Standard carrier charges may apply depending on the user's mobile provider.
Data Security
Qurtuba implements reasonable technical, administrative, and organizational safeguards designed to protect information against:
- Unauthorized access
- Data misuse
- Unauthorized disclosure
- Loss or destruction
- Security threats or abuse
While we take reasonable measures to protect information, no online platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.
Data Retention
Information may be retained for as long as reasonably necessary to:
- Operate platform services
- Maintain credential verification records
- Resolve disputes
- Enforce agreements
- Meet legal or regulatory obligations
Retention periods may vary depending on applicable laws and operational requirements.
User Rights
Depending on applicable laws and jurisdiction, users may have the right to:
- Request access to personal information
- Request corrections or updates
- Request deletion of certain data
- Withdraw communication consent
- Request account closure
Requests may be submitted through the official contact channels listed below.
Third-Party Links
The platform may contain links to third-party websites or services.
Qurtuba is not responsible for the privacy practices, security, or content of external websites.
Users are encouraged to review the privacy policies of third-party services independently.
International Users
If users access Qurtuba from outside the platform's primary operating jurisdiction, they acknowledge that information may be processed or stored in jurisdictions with different data protection laws.
Policy Updates
Qurtuba may update this Privacy Policy periodically to reflect operational, legal, or service-related changes.
Updated versions will be published on this page with a revised "Last Updated" date.
Contact Information
- Organization
- Qurtuba
- Official Email
- contact@quortubah.com
- Privacy Contact
- contact@quortubah.com
- Official Address
- Business Centre, Sharjah Publishing City Free Zone, Sharjah
- Country of Registration
- United Arab Emirates